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Cookies Policy
This Cookies Policy explains how Playamo Casino uses cookies and similar technologies when you visit or use its website. It should be read together with the website’s Privacy Policy and any applicable terms and conditions. By continuing to browse or use the website, you acknowledge that cookies may be placed on your device where permitted by law. You can manage some cookie preferences through your browser settings and, where available, the website’s cookie controls.
Playamo operates under licences issued by the Tobique Gaming Commission (0000091), the Comoros Autonomous Organisation of Financial Activities (ALSI-202508056-FI2), and New Brunswick TGC (0000002).
1. What are cookies?
Cookies are small text files that a website may store on your computer, tablet, mobile phone or another internet-connected device. They allow a website to recognise a device, remember certain information and provide features that may not work correctly without them. Cookies do not normally contain information that directly identifies you, such as your full name or contact details. However, information collected through cookies may be linked with other information held about you.
This policy uses the term cookies to describe cookies, local storage, pixels, tags, software development kits and other similar technologies. These technologies may collect information about your browser, device, website activity and general interaction with online services. Some technologies are temporary and are removed when you close your browser. Others remain on your device for a defined period or until you delete them.
Cookies can be set by Playamo Casino, which is known as a first-party cookie, or by another organisation providing a service used on the website, which is known as a third-party cookie. Third-party providers may process information in accordance with their own privacy policies and terms. You should review those policies where relevant.
Why cookies are used
- To help the website load and operate properly.
- To remember choices and settings made during a visit.
- To support account access and secure areas of the website.
- To identify unusual activity, reduce fraud and protect the platform.
- To understand how visitors use the website and improve its content.
- To measure the effectiveness of communications and promotional activity, where permitted.
- To deliver relevant content or advertising where this is allowed and appropriate.
2. Types of cookies we may use
The exact cookies used on the website may change as features, services and technical providers change. Cookies may be grouped into the following categories. Some cookies can be controlled through an on-site preference tool, while others are necessary for the website to provide requested services.
Strictly necessary cookies
These cookies are needed for essential website functions. They may support page navigation, account sign-in, session management, security controls, age or access checks, responsible gambling tools and the prevention of malicious activity. Without these cookies, parts of the website may not work as intended. Because they are necessary for core functionality, they may not be disabled through ordinary cookie preference controls. You may still be able to block them through your browser, but doing so could prevent access to some services or features.
Functional or preference cookies
These cookies help remember choices you make, such as language, region, display preferences or other settings. They may make future visits more convenient and help provide a more consistent experience. If you refuse these cookies, certain preferences may not be remembered and you may need to enter them again.
Analytics and performance cookies
These cookies provide information about how visitors use the website. For example, they may show which pages are visited, how users move between pages, whether pages load correctly and whether an error occurs. The information is generally used in an aggregated or pseudonymous form to monitor performance, identify technical issues and improve the website. These cookies are not intended to determine the identity of individual visitors on their own.
Advertising and marketing cookies
Where permitted by law and enabled by the relevant settings, these cookies may help measure campaigns, limit repeated advertising or show content that is more relevant to a user’s interests. They may be placed by Playamo Casino or by selected advertising, attribution or media partners. Marketing cookies are not required for basic website use and may be rejected through available controls or browser settings.
Security and fraud-prevention technologies
The website may use cookies and related technologies to help confirm that activity is genuine, detect automated or suspicious behaviour, protect accounts and support compliance processes. These technologies may analyse device and session information, browser characteristics and patterns of interaction. They are used to protect players, the website and service providers and may operate alongside other security measures.
3. How we use information collected through cookies
Information obtained through cookies may include an internet protocol address, browser type, device type, operating system, screen settings, approximate location, referring website, pages viewed, links selected, dates and times of visits, session information and technical events. The information collected will depend on the cookies enabled, your device and how you interact with the website.
Playamo Casino may use this information to operate and maintain the website, remember preferences, provide requested functions, improve usability, understand general traffic patterns, investigate errors, support security and meet legal or regulatory obligations. Information may also be used to manage communications and assess the performance of content or campaigns, subject to applicable law and your choices.
Cookies may be combined with information you provide directly, information generated when you use an account or information received from service providers. Where this occurs, the resulting information will be handled in accordance with the Privacy Policy. Cookie information may be shared with technical, security, analytics, hosting, payment, customer support or marketing providers where they need it to provide services. These providers are expected to handle information in accordance with applicable requirements.
Playamo Casino may also disclose information where reasonably necessary to protect its rights, prevent fraud or misuse, investigate suspected unlawful activity, comply with a lawful request or meet obligations applying to online gambling services. Information may be processed in Australia or in another country, depending on the services and providers used. Appropriate safeguards are applied where required by applicable privacy law.
Cookie duration
Some cookies last only for the duration of your browsing session. These are usually deleted when the browser is closed. Persistent cookies remain for longer, unless you delete them earlier. The retention period depends on the purpose of the cookie, the provider’s settings and technical requirements. Playamo Casino aims to retain cookie-related information only for as long as reasonably necessary for the relevant purpose or as required by law.
4. Managing cookies and your choices
You can manage cookies in several ways. If the website provides a cookie banner, settings panel or preference centre, you can use it to accept or reject categories of non-essential cookies. Your choices may apply only to the browser or device being used. If you use another browser or device, you may need to set your preferences again.
You can also change your browser settings to block cookies, delete existing cookies, receive a warning before cookies are stored or allow cookies only from selected websites. Browser controls differ between providers and devices, so consult the relevant help or support information for instructions. Some mobile devices also provide controls for advertising identifiers and similar technologies.
If you disable or delete cookies, the website may not remember your preferences. Account features, security checks, responsible gambling tools, forms or other functions may be affected. Blocking cookies does not necessarily remove information already collected, and a new cookie may be placed if you later return and enable cookies again. You may also need to clear local storage or similar technologies separately, depending on your browser.
- Review the cookie notice or preference controls shown on the website.
- Choose which non-essential cookie categories you want to allow.
- Use your browser or device settings to delete or block stored cookies.
- Check your settings again after updates, device changes or browser changes.
- Contact the website through the available support channel if you have a question about privacy or cookies.
Third-party services
The website may include links, tools, content or services provided by third parties. Those parties may use their own cookies or similar technologies when you interact with their services. Playamo Casino does not control all third-party cookies and is not responsible for the cookie practices of external websites. Before using an external service, review its privacy and cookie information and adjust your choices where the service allows.
Updates to this policy
This Cookies Policy may be updated from time to time to reflect changes to the website, technology, service providers, legal requirements or business practices. The latest version will be made available on the website. Any material changes may be highlighted where appropriate. You should review this page periodically to remain informed about how cookies and similar technologies are used.
Questions and privacy requests
If you have a question about this Cookies Policy, want to understand how your information is handled or wish to make a privacy-related request, please use the current contact or support options displayed on the Playamo Casino website. Requests may be subject to identity verification and any limitations or exceptions permitted by applicable Australian privacy law.
